Privacy policy
Last Updated: September 2026
Welcome to Mordenline. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit mordenline.com, make a purchase, or communicate with us through email, WhatsApp, or social media.
1. Information We Collect
When you shop with Mordenline or interact with our website, we may collect personal information such as your full name, email address, phone number, shipping address, billing address, and payment-related information. Payment information is processed securely through our authorized payment partners, and we do not store your complete card details.
We may also automatically collect certain non-personal information when you use our website, including your device type, browser information, IP address, approximate location, pages visited, time spent on the website, and other website activity. We may use cookies and similar technologies to collect this information and improve your browsing and shopping experience.
2. How We Use Your Information
We use the information we collect to process and fulfill orders, provide order and shipping updates, communicate with you regarding your purchases, provide customer support through email or WhatsApp, improve our website and products, personalize your shopping experience, and understand how customers interact with our website.
With your consent where required, we may also use your contact information to share special offers, discounts, product updates, and new collection announcements. You can opt out of promotional communications at any time.
We do not sell or rent your personal information. We only share information with third parties when necessary to provide services to you, operate our business, or comply with applicable legal requirements.
3. How We Protect Your Information
Mordenline takes reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss. We use security measures such as SSL encryption, secure payment gateways, and restricted access to personal information by authorized personnel.
While we take reasonable steps to protect your information, no online transmission or storage system can be guaranteed to be completely secure. We also recommend that you do not share passwords, payment information, or other sensitive account details with anyone.
4. Cookies & Tracking Technologies
Mordenline uses cookies and similar tracking technologies to remember your preferences, understand website activity, improve website functionality, and provide a better shopping experience. Cookies may also help us understand shopping behavior and improve product recommendations and marketing.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
5. Sharing Information with Third Parties
We may share necessary information with trusted third-party service providers who help us operate our business and fulfill your orders. These may include payment processors, courier and logistics partners, website or technology providers, and email, WhatsApp, or communication service providers.
We only share information that is reasonably necessary for these providers to perform their services. Where applicable, these service providers are expected to handle your information securely and use it only for the purposes for which it was provided.
We may also disclose information where required by law, legal process, government authorities, or to protect the rights, safety, and property of Mordenline, our customers, or others.
6. Your Privacy Rights
Depending on applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information where legally permitted, and opt out of promotional emails or messages.
To exercise your privacy rights or ask questions about your personal information, please contact us at:
📧 hello@mordenline.com
📞 +91 99240 04847 (Call / WhatsApp)
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, complying with legal and regulatory obligations, preventing fraud, and resolving disputes.
When information is no longer required and there is no legal or legitimate reason to retain it, we may securely delete or anonymize it in accordance with applicable requirements.
8. Third-Party Websites & Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services. These third parties may have their own privacy policies and terms. Mordenline is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We recommend reviewing the privacy policies of any third-party service you use through our website.
9. Policy Updates
Mordenline may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements. Any changes will be published on this page along with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
📧 hello@mordenline.com
📞 +91 99240 04847 (Call / WhatsApp)
Thank you for trusting Mordenline with your information. 💙
