Privacy policy

 

Last Updated: October 2025

Welcome to Mordenline!
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (mordenline.com), make a purchase, or interact with us through email, WhatsApp, or social media.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you shop or register with us, we may collect:

Full Name

Email Address

Phone Number

Shipping and Billing Address

Payment Information (processed securely via our payment partners)

b. Non-Personal Information

We may also collect:

Device type and browser information

IP address and location

Website activity (pages visited, time spent, etc.)

Cookies and similar tracking technologies

This helps us improve your browsing and shopping experience.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders

Send order updates and shipping notifications

Provide customer support through email or WhatsApp

Personalize your shopping experience

Share special offers, discounts, and new collection launches

Improve our website, products, and services

We never sell, rent, or share your personal information with any third party for marketing purposes.

3. How We Protect Your Information

We take your privacy seriously.
Your data is protected using:

SSL (Secure Socket Layer) encryption

Secure payment gateways

Limited access to authorized personnel only

We also recommend that you do not share your account passwords or payment details with anyone.

4. Cookies

We use cookies to:

Remember your preferences

Track your order process

Understand shopping behavior for better recommendations

You can manage or disable cookies through your browser settings at any time.

5. Sharing Information with Third Parties

We only share your data with trusted service providers such as:

Payment processors

Delivery and logistics partners

Email or SMS service providers

These partners are obligated to protect your information and use it only for providing services on our behalf.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your information

Opt-out of promotional emails and messages

To exercise these rights, please contact us at:
hello@mordenline.com
+91 99240 04847(Call / WhatsApp)

7. Data Retention

We retain your information only for as long as necessary to:

Fulfill orders

Comply with legal obligations

Resolve disputes

After this period, your data will be securely deleted.

8. Policy Updates

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your data, please contact us:

hello@mordenline.com
+91 99240 04847(Call / WhatsApp)